CareChat Live

Capture as many qualified leads from your website as possible and convert them into new residents. 

CareChat live is perfect if you're looking to capture and convert as many leads as possible from your website. When a website visitor uses the chat they are offered initial option via buttons. If they click on the 'New Resident Enquiry' or 'Pricing Enquiry' buttons our live chat operator start a chat with them immediately. 

We take their contact details and details of what they need and then page your team (via text message and email) in the care home to take over the chat. You can then answer their specific questions and invite them to take the next step by arranging a visit to the home. 

If you can't take over the chat, we take take the chat as far as we can and then pass the details to you to follow up.

Please watch the video below to see how the system works, the results we achieved with our test in 15 homes and the potential incredible ROI the system offers.

Discover the incredible ROI of CareChat live in this 15 care home group case study

Here's how CareChat Live works & generates more leads for your care home

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Included in the CareChat Live package
  • Our team to handles the initial chat for new enquiries to ensure contact details are always taken
  • Paging email and text set to your team so you can take over the chat
  • Chat Transcript emailed to you and the website visitor at the end of the chat
  • Branding colour and logo customised to your branding style
  • Easy installation of code on your website
  • Full training for your staff
CareChat Live      From £149+VAT per month
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What to do now

If you're looking to go ahead with CareChat Live, or unsure which of our products is right for your needs, or you'd like a custom solution the best thing to do is call 01977 808988 or click here now and book a discover call with one of our experts.

We'll have an informal chat with you about your home or homes, what you'd like to achieve by introducing online chat and what your budget is.  We can then advise you of the best option for your requirements, organise a product demonstration and provide you with a proposal for you to consider at your leisure.